Refund Policy
Last updated: August 11, 2026
Digital products
Our products are delivered digitally and can generally be accessed immediately after purchase. Please check the system requirements and available demonstrations before ordering.
When a refund may be available
PLACEHOLDER POLICY: contact us within 14 days when a product is materially defective, does not match its description, or cannot be used on a clearly supported system.
When a refund is normally unavailable
We generally cannot refund a change of mind after files or a license key have been delivered. This does not limit mandatory consumer rights.
How to request a refund
Email [SUPPORT EMAIL] with the email address used at checkout, product name, purchase date, and a description of the issue. Do not send card details or license keys.
Consumer withdrawal rights
Digital-content withdrawal rights vary by country and may end once immediate performance begins with your express consent.